Refund policy
Digital Services - No Physical Returns
AdBreakers provides digital marketing services only. Since we do not sell physical products, there are no physical items to return or ship back.
No Refund Policy
Due to the nature of digital services, all fees are non-refundable once services for the billing period have commenced. This includes:
- Monthly management fees
- Strategy and consulting sessions
- Campaign setup and optimization work
- Creative development and copywriting
- Reports and analytics already delivered
Why No Refunds?
Digital marketing services involve:
- Immediate delivery of expertise and labor
- Time-sensitive campaign management and optimization
- Access to proprietary strategies and methodologies
- Ongoing work that cannot be "returned" once performed
Month-to-Month Flexibility
Instead of refunds, we offer:
- No long-term contracts - services operate month-to-month
- Easy cancellation - terminate services with 14 days notice
- No cancellation fees - simply provide written notice
- You remain responsible only for the current billing period
Service Satisfaction
If you're unsatisfied with our services:
- Contact us immediately at info@adbreakers.com
- We'll schedule a call to address concerns
- We'll work to resolve issues and improve performance
- If concerns persist, you may cancel with 14 days notice
Advertising Spend
AdBreakers does not control or refund advertising spend paid directly to platforms (Meta, Google, etc.). Platform refund policies are subject to their respective terms:
- Meta/Facebook Ads refund policy
- Google Ads refund policy
- Other advertising platforms' policies
Exceptions
Refunds may be considered only in exceptional circumstances:
- Services were not delivered due to AdBreakers' error
- Duplicate charges or billing errors
- Services cancelled before any work commenced
Refund requests must be submitted in writing within 7 days of the charge.
Billing Disputes
If you believe you've been charged incorrectly:
- Contact info@adbreakers.com within 7 days
- Provide invoice number and details of the dispute
- We'll review and respond within 5 business days
- Legitimate billing errors will be corrected promptly
Chargebacks
Initiating a chargeback instead of contacting us directly may result in:
- Immediate suspension of services
- Termination of the service agreement
- Additional administrative fees to recover costs
Please contact us first to resolve any billing concerns.
Contact
For questions about this policy or billing matters:
Email: info@adbreakers.com
By engaging AdBreakers' services, you acknowledge and accept this Return and Refund Policy.